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Help and Support

Do you need help right now?


If you need help right now, and talking to someone you know and trust is not possible, the following organisations are available 24 hours a day, 7 days a week:

Childline

Call: 0800 1111

7.30am – 3.30am - Monday to Friday
9am – 3.30am - Saturday to Sunday

1-2-1 Chat - Click Here

7.30am -10.30pm - Monday to Friday
9am – 10:30pm - Saturday to Sunday

You can also send an email using a Childline account any time.

YoungMinds Crisis Line

Text YM to 85258

All texts are answered by trained volunteers, with support from experienced clinical supervisors.

Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

The Diana Award Crisis Line

Text DA to 85258

Trained volunteers will listen to how you’re feeling and help you think the next step towards feeling better.

Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

Samaritans

116 123

Whatever you’re going through, you can call Samaritans any time, from any phone for FREE.

Emergency Services

When to call 999 - Click Here for guidance

If you are in an emergency and there is risk to life (that can be your own or another person’s), call 999.

Seeking help and support

Sometimes it can be hard to initiate a conversation about mental health, and sometimes our thoughts and feelings can leave us feeling alone. Please know that you are never alone, and there is help out there waiting for you, no matter the circumstances.

It can be hard to know where to turn in times of need. This is why we have compiled a list of helpful websites, services and telephone numbers for anyone who feels they need support.

We also have an email address that you can use if you would like to talk to someone on the Wellbeing team about how you are feeling: wellbeing@swanmore-sec.hants.sch.uk

Useful websites - Pupils

Useful Websites

It can be very difficult to talk about your feelings and what’s happening in your life and if you’re not ready to talk to someone yet, the following websites might be able to help.

Missing Leaflet

We are worried when you are not where you are supposed to be. This leaflet talks you through the reasons why you might not be where you are supposed to be, and where you can go for help.

Hub of Hope

There is always hope… find support that’s right for you. The Hub of Hope is the UK’s leading mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place. This website uses your location to find you the appropriate support local to you.

Anna Freud - Self Care

List of self care ideas

Mind

Mind understand mental health and wellbeing and provide support and advice. They help everyone understand mental health problems, so no one has to feel alone.

Young Minds

Everything from how to manage anxiety to how to plan your day, plus helplines.

Young Minds - Coronavirus Anxiety

Specific information to help if you are anxious about Coronavirus.

Winchester Young Carers

A charity set up to support young carers aged 8 to 17 who live in the Winchester District. Winchester Young Carers believe young carers are children first and should be free to develop emotionally and take full advantage of opportunities for educational achievement and life success.

It's Your Choice

It’s Your Choice provide confidential, free support and advice to young people in the New Forest.

The Mix

Offers information, advice and support on all issues via webchat, forums etc., for people under age 25.

Childline

Offer advice and protection to children and young people worried about any problem.

Healthtalk.org

Learn about other young people’s experiences of depression and low mood.

VIA Institute on Character

Free character strengths survey, can help you recognise your strengths and what you might want to improve.

Hope Again

A the youth website run by Cruse Bereavement for young people who have lost a loved one.

FRANK

Confidential information and advice for those concerned about their own or someone else’s drug misuse.

Freephone: 0800 77 6600

NHS - Let's Talk About It

Information from Solent NHS on sexual health and contraception.

Charlie Waller Trust

Set up in memory of a young man who took his own life whilst suffering from depression.  Their website has lots of resources, including a series of helpful webinars on various mental health and wellbeing topics.

Hampshire Child & Adolescent Mental Health Service

Hampshire Child & Adolescent Mental Health Service has lots of information for young people and parents/carers.

Be a Better Phone Friend - Three and Samaritans partnership

Three mobile network and Samaritans have joined up to launch a campaign aimed at helping people become better listeners.

Youth Mental Health & Wellbeing

Created by members of Southern Health NHS Foundation Trust’s Youth Board in partnership with Unloc, this minisite has been created with young people aged 12-21 from across Hampshire in order to produce relevant, engaging & youth focused information covering topics such as:

Useful websites - Teachers, Parents and Carers

Useful Websites

It can be very difficult to talk about your feelings and what’s happening in your life and if you’re not ready to talk to someone yet, the following websites might be able to help.

Parents and Carers - Are You Sure?

Information on child exploitation, spotting the signs and what to do if you suspect a child is being groomed.

Information about counselling at school - Winchester Youth Counselling

Information provided by Winchester Youth Counselling – what is counselling? Where and for how long will my child be seen? Will I be told anything about the sessions? Does WYC offer anything to parents?

Wellbeing - Supporting your child during exams

NSPCC - Mental health and parenting

Being a parent can be challenging in everyday situations. Now, more than ever, taking care of your mental health is important. Staying at home more or having to work during a difficult situation can put different pressures on everyone. And if you’re struggling, it’s okay to reach out for support from friends, families and organisations that are here to help.

Hub of Hope

There is always hope… find support that’s right for you. The Hub of Hope is the UK’s leading mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place. This website uses your location to find you the appropriate support local to you.

Education Support

Supporting individuals and helping schools, colleges and universities to improve the mental health and wellbeing of their staff. Education Support also carry out research and advocate for changes in Government policy for the benefit of the education workforce.

YoungMinds - Parent and Carer Support

YoungMinds have lots of practical advice and tips on supporting your child – from how to encourage your child to open up about their feelings to dealing with mental health services. No matter what you and your child are going through, things can get better.

Anna Freud - Self Care

List of self care ideas

Anna Freud - Talking mental health with young people at secondary school - advice for Parents and Carers

As parents and carers, it can be hard to know whether your child’s feelings and behaviour are normal or becoming a problem. This guide aims to help support parents and carers with top tips for talking to young people about their emotions.

FRANK

Confidential information and advice for those concerned about their own or someone else’s drug misuse.

Freephone: 0800 77 6600

Charlie Waller Trust

Set up in memory of a young man who took his own life whilst suffering from depression.  Their website has lots of resources, including a series of helpful webinars on various mental health and wellbeing topics.

Hampshire Child & Adolescent Mental Health Service

Hampshire Child & Adolescent Mental Health Service has lots of information for young people and parents/carers.

Be a Better Phone Friend - Three and Samaritans partnership

Three mobile network and Samaritans have joined up to launch a campaign aimed at helping people become better listeners.

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Cruse

Cruse help people through one of the most painful times in life – with bereavement support, information and campaigning.

MindEd for Families

MindEd has a section dedicated to families and can help if you’re worried about your child and want advice on understanding and supporting them.

Teen Mental Health – A Guide for Parents

Useful tips and advice for parents to help their teens overcome body image issues, academic anxiety, peer pressure and cyberbullying, as well as links to other important mental health resources.

Counselling Services

Counselling Services

Most counselling services have waiting lists but offer an initial assessment meeting within a couple of months before adding you to their waiting list. If you are considering counselling, refer yourself rather than wait until you are desperate!

Remote Counselling for 8 - 21 Year Olds

We wish to inform you of a FREE, remote (phone or online video) charity-funded counselling service called ‘Stop Breathe Think.’ The service offers counselling to all 8 – 21-year-olds and responds to all referrals within 24 hours, with no waiting lists.

Students can self-refer in here:
www.stopbreathethink.org.uk/young-person

Parents can refer their children in here:
www.stopbreathethink.org.uk/parent

School staff can refer their pupils and students in here:
www.stopbreathethink.org.uk/professional

Stop Breathe Think was launched in Nov 2020 in response to the pandemic and in just one year, 810 young people have received counselling support and we’ve delivered 4,878 counselling sessions in total.

It's Your Choice

Offers groups and one-to-one counselling to ages 12 – 25 for all issues.  Based in Totton but covers the New Forest. Can self-refer online.

Yellow Door

Offers counselling to young people aged 11 to 18 who have experienced any form of sexual violence or abuse whether it has happened recently or a long time ago. Also offer a confidential Helpline on Weds afternoon.

iTalk

iTalk is a psychological therapy service for ages 16+  Refer yourself online/by phone.  For people with depression, anxiety, compulsive disorders, phobias, panic and post-traumatic stress disorder. Offer groups, telephone counselling, online support and face to face counselling.

Chathealth

Messaging service for young people aged 11 to 19 is run by Southern Health NHS Foundation Trust School Nurses and is available 08.30 – 16.30 on Monday to Friday. You can text them for confidential advice and support on a wide range of issues.

Phone: 07507332160

Crisis Text Line

Shout for support in a crisis.  24/7 support for people in a crisis.

Text SHOUT to 85258 to text with a trained crisis volunteer.

Our Frontline - Support for Frontline workers

Our Frontline provides 24/7 emotional support, by call or text with trained volunteers, or online resources, to all the workers who have been on the frontline throughout the COVID-19 pandemic.

Education Support - Helpline

If you’re a teacher who is stressed or worried about anything you can call Education Support’s free and confidential 24/7 emotional support helpline on 08000 562 561.

HOPELINEUK

If you’re worried that a young person is having suicidal thoughts, HOPELINEUK can advise on the best way to support them.

Free Phone Apps

Free Phone Apps

ThinkNinja

Keeping calm when stress levels rise. Help to address unhelpful thoughts.
Boost mood with various PowerUps   Connect via text chat with a ‘live’ Healios mental health professional, if required, all within the app.

 

Headspace

Offers a 10 day, free beginners' mindfulness meditation programme accessed via phone app or online. It gives a solid foundation to build your practise on.

 

WhatsUp?

Uses Cognitive Behavioural Therapy (CBT) and Acceptance Commitment Therapy (ACT) methods to help you cope with Depression, Anxiety, Stress, and more. Use the positive and negative habit tracker to maintain your good habits, and break those that are counterproductive. Coping strategies information on anger, anxiety, depression, self-esteem, stress.  Tracker of positive habits and diary.

 

SAM App

SAM might be perfect for you if you’re interested in self-help, but meditation isn’t your thing. Users are prompted to build their own 24-hour anxiety toolkit that allows you to track anxious thoughts and behaviour over time, and learn 25 different self-help techniques.

 

MindShift

Rather than trying to avoid anxious feelings, Mind Shift stresses the importance of changing how you think about anxiety. Think of this app as the cheerleader in your pocket, encouraging you to take charge of your life, ride out intense emotions, and face challenging situations.

 

Action for Happiness

Daily reminder to boost your mood.

 

Happify

science-based activities and games can help reduce stress, overcome negative thoughts, and build greater resilience by providing effective tools and programmes to improve emotional well-being.

 

Fear Tools - Anxiety Aid

Help lower your anxiety with effective tools provided by this app.